PROBLEMS

THE MOST COMMON PROBLEMS

Return to top of page Cancelling a subscription!

If you want to cancel your subscription then YOU must do it ay Paypal/CCBill.

I cannot cancel it for you.

Subscriptions are deemed to run until YOU cancel it.

Return to top of page Contacting Me!

I can be contacted by clicking on the link at the top of the page or, if you prefer, on the following

Skype: jededitor
ICQ: 58 721 472
Email:
jededitor@gmail.com

The best time is after 1600 UK time.

If you ICQ me and require authorization please say why you need it as I ignore authorization requests with the standard message.

Return to top of page CCbill Payments

If you are going to pay through CCBill then please use the username that you used for registering on this site on the ccBill payment page. If you don't it causes problems with your access.

Return to top of page If all else fails?

If you cannot access the site after subscribing then it is usually down to one of the following.

You didn't reply to the confirmation email that was sent out when you subscribed to the site. If you didn't receive or ignored it for some reason then let me know and I will unlock your account manually.

You got the password wrong when trying to access the site. If you do not get the password right after five attempts then you are locked out. You will then have to contact me so that I can unlock your account.

If, when trying to access the passworded area, you don't get the password right a third time - after checking the usual culprits like CAPS LOCK then you should use the password recovery facility on the login screen.

Throwing a total snot and berating me for password related mistakes you make is no way to endear yourself to me. .

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